Loyal clients are the lifeblood of every business. But what happens if one of your clients is unhappy? How do you turn the relationship and experience around? Reviews are everywhere these days, Google and Facebook both provide real and easy to see what others think of...
Let’s face it, end of year financial planning was never a fun task, but Covid has made it even more challenging! Your goalposts probably shifted at least a few times in the last 12 months, you may have debt to pay off, wage subsidies to factor in, or perhaps you’re...
The next financial year is fast approaching – and while it may not be as fun-filled as January’s New Year festivities, it’s still an important milestone for business owners. In spite of the challenges, your business has survived another rough year. And while you...
It’s hard for business owners to be future-focused when things are still so uncertain. For the past two years, businesses have been trying their best to predict what’s coming next while waiting for events to settle down. While it’s wise to be cautious about making any...
What’s the worst part about running a business? If your answer includes any financial tasks, you’re not alone. Bookkeeping, accounting and taxes are among the most hated business tasks, with 40% of small business owners categorising them as their number one peeve....
Do you have a vision for the future of your business? Have you thought about how you want things to look if everything goes to plan, and how your ideal business will unfold in the coming years? Many companies create vision statements to help them identify their goals...
Paying your staff is one of the most important tasks in your business. Getting it wrong is certainly almost unforgivable. With that in mind, it’s important to understand that running payroll isn’t as simple as paying your employees XX number of hours x $XX = Gross...
How much should I pay myself? It is a question that many business owners ask themselves. And deciding what that number should be is rather tricky. Unfortunately, there's no set formula for working out the exact number. It depends on an interlinking range of factors –...
So you are ready to expand your empire and bring on someone to help, congratulations! Hiring your first employee is a critical milestone in the growth of your business. As exciting as this moment is, it's a decision that shouldn't be rushed. Jumping in before you are...
Anyone running a small or medium business knows that it’s nothing like working a typical 9-5 job. Although that’s one of the main benefits of managing your own business, it can also be one of the most challenging aspects. Your hours may be unpredictable, your schedule...
When you first started your business, did you think you would simply make money from what you love to do? Makes sense right... put in the work and the money comes in for you to spend. Easy, right? Then reality kicks in. Running a business can be exhilarating and...
When was the last time you had an evening off? Can you remember what your friends look like any more? Are you so behind on watching Shortland Street that you think Kirsty and Lionel are still the hot couple? If you are embarrassed by your answers to those questions,...